Category: eCommerce

Live Chat Best Practices: How to Streamline Customer Service

We’ve all been there before, sitting on the line with some company’s customer service department. We call, we wait, and we hear the same message over and over again: “Your call is very important to us. Please stay on the line.” An hour later and you’re still waiting to speak with someone while your dinner …
Continue reading: Live Chat Best Practices: How to Streamline Customer Service
In The Best Light: Your Guide To Personal Branding

When you think of the brand Nike, what comes to mind? If you’re like most people, it’s probably the famous swoosh logo and the tagline “just do it.” But the last thing that pops in your head is the name of Nike’s creator, Phil Knight. In fact, most people probably couldn’t even identify Phil Knight: …
Continue reading: In The Best Light: Your Guide To Personal Branding
eCommerce Best Practices: Set up Your Business for Success

Today we’ll be reviewing a few eCommerce best practices to make sure you are setting up your online store for success! More specifically, we’ll be looking at three areas of your business that you should audit: Website performance Marketing plan Conversion strategy By the end of this article, you’ll see just how easy it can …
Continue reading: eCommerce Best Practices: Set up Your Business for Success
10 Win Back Email Examples (Plus How to Launch Your Own)

When it comes to relationships, we all have “the one that got away.” But in the eCommerce world, you’ve probably experienced an even bigger heartbreak: investing your time and effort to build loyal customers only to see them stop engaging with your store. Forget “the one” who got away; your problem is the many getting …
Continue reading: 10 Win Back Email Examples (Plus How to Launch Your Own)
10 Best Mobile Payment Solutions For Your eCommerce Business

Not sure which mobile payment options are right for your store? Don’t worry, we’ve created this list of the best mobile payment solutions just for you! Shopping these days can be done anywhere—during work breaks, Skytrain rides, or even during a sporting event. With more and more people doing their shopping on their phones, it’s …
Continue reading: 10 Best Mobile Payment Solutions For Your eCommerce Business
Last-Minute Holiday Marketing Guide for a Successful eCommerce Season

You’re just a few short weeks away from the biggest shopping season of the year. If you’ve put off starting your holiday marketing, here’s a last-minute holiday marketing guide to help you make the most of it! Last-Minute Holiday Marketing Guide In this guide, you’ll find 13 ways to ramp up your marketing for a …
Continue reading: Last-Minute Holiday Marketing Guide for a Successful eCommerce Season